F. Ball RAG 2026 - Online Version - Flipbook - Page 4
Service and Support
RAG® 2026
UNRIVALLED SUPPORT
Product quality and innovation is backed up by F.Ball's
industry-leading customer and technical support.
The company’s head office-based Technical Service
Department is on hand Monday to Friday to answer
questions about subfloor preparation and floorcovering
installation, while on-site support is provided by a team
of regional technical representatives and dedicated
retail support staff. The service allows industry
professionals to obtain on-the-spot site assessments
and advice on the best course of action for a particular
flooring project when using F. Ball products.
Alternatively, enquiries can be made via email or the
company’s social media channels. F. Ball customers can
also request virtual site visits, using video messaging
platforms such as WhatsApp video, for a quick and
convenient alternative to in-person site visits.
Flooring professionals can also consult F. Ball’s digital
resources. The F. Ball website features a library
of video tutorials covering all aspects of subfloor
preparation and flooring installation, along with a
useful product coverage calculator and interactive
Recommended Adhesives Guide.
Visitors to F. Ball’s website can now get quick answers
to questions about F. Ball products and how to use
them via a new online chat facility.
F. BALL GIVES YOU MORE…
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For the latest information visit the F. Ball website, to download the APP or view the online version
